MMCC
Revolutionize your Customer Experiences
Revolutionizing Customer Service Today, Powered by AI for Tomorrow's Excellence.
Hello, I've noticed an unauthorized
transaction on my account. Can you help
me with this?
I'm sorry to hear that. Could you please
provide your account number and more
info about the charge?
What is MMCC?
Taiwan #1 Customer Care Application
A complete solution for building a better relationship with your customers
Multi Tenancy
MMCC Management and Maintenance
Accelerate your customer care and deploy our solution flexibly.
MMCC Features
Contact Center Solution
Where Service Meets Satisfaction
MMCC Benefits
Empowering Connectivity
Our Commitment to Secure and Innovative Communication Solutions
01
Secure Platform
Intelligently routed the call back directly to the caller, without the need to dial any extension number.
02
Trusted Solution
Efficiently manages incoming calls by quickly routing them to available team members based on preset priorities.
03
Patented Innovation
Updates user lists by adding new connections, removing inactive ones, and categorizing based on department and position.
A complete solution for building a better relationship with your customers
MMCC Features
Contact Center Solution
Where Service Meets Satisfaction
Contact Sales
Discover your digital community. Contact our sales today and elevate your business to the next level.
MMCC Benefits
Why choose MMCC Customer Service System?
Why choose MMCC customer service system?
Innovative Technology and Services
IMS Ready
Cloud Ready
Comprehensive Open IP Standard Platform
Rich Experience, Trustworthy
25 Years of Experience
Local Development Team
Long-Term Supplier in the Financial Telecom Industry
Successful Cases
8 out of the top 15 Financial Holding Companies
Create super-staff
MMCC Achievement
Customer’s Achievement and Rewards
Driving Success for Our Prestigious Partnerships
MMCC Leading the Market Position in Taiwan
Serving
5M+
users daily
Connecting
200K+
calls everyday
Patented
50+
technology
Handled
90%
telecom carriers
GCCA Best Customer Experience Enterprise Award
December 1, 2022
We're leading in seamless banking, merging personalized video assistance with operational efficiency.
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Taishin Bank Sweeps 6 Awards in APSAA Awards
August 21, 2023
First Bank's smart customer service has enhanced its user-friendly features for an improved service experience.
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Octon and First Bank: Shaping Financial Technology Future
November 07, 2023
Taishin Bank and tech partners Octon were recognized for their innovative upgrade of the bank's CTI system.
Learn More