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Financial Service

Empowering Financial Service with AI-Powered Digital Community

The only choice for customer service systems for the three major telecommunications companies and the nine major financial holding companies in Taiwan.

Financial Management and Maintenance Solution

Discover Octon for your Financial Enterprise

Accelerate your customer care and deploy our solution flexibly.

Taiwan #1 Customer Care Application

Multi-tenant

Multiple companies can share the same platform to support their customer service centers.

All-in-one

The system has all the functions and is not time-consuming to integrate.

Multimedia

Supports multimedia channels such as mobile apps, video, and mainstream media.

Flexible

From small customer service center, private clouds, to large-scale communication cloud, the same platform can be used for unlimited expansion.

Multimedia Customer Care Solution

Our Commitment to Secure and Designing Innovative Communication Solutions

Enhancing customer service productivity, efficiency, and sales. Thus enabling a higher revenue, empowering a better customer relation, and elevating a smarter workflow for your enterprise.

Customer Service Personnel

Customer Service Supervisor

System Administration

Customer Service Personnel

Customer Service Agent Solution

Voice/Video Self-Service

Customer Service Agent Software for Telephone and Service Web Interface

Customer Service Agent MMCC Integration with 3rd Party Applications

Office Telephony for Experts and Mobile Users

Good Morning, I'm interested in applying for a business loan to expand my company's operations. Can you provide me with some information on the loan options available?

Leading Customer Service System

Why choose our Financial Solutions?

Innovative technology and services

Rich experience, trustworthy

Successful cases

Getting Started

Recognized by over a hundred leading Taiwanese enterprises

Trusted by leading financial names like Bank of Taiwan, First Bank, and more. Serving over 10,000 users in Taiwan with innovative multimedia services and solutions.

53%

8 of Taiwan's top 15 financial holding companies.

70%

The leading telecommunications company in Taiwan.

95%

Serving enterprise with over a thousand employees.

TOP

15

400 contracts signed repeatedly for over 10 years.