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Product
Solution
Resources

Retail service

Revolutionizing retail service with Octon

At Octon, we understand that the retail landscape is constantly evolving, driven by ever-changing consumer expectations and technological advancements.

That's why we've developed cutting-edge communication solutions tailored specifically for the retail sector, helping businesses stay ahead in this dynamic industry.

Retail Solution

A Digital Community is the accumulation of leading technologies

Revolutionizing enterprise communication through Digital Communities

Taiwan #1 Customer Care Application

Enabling

Through better customer experience and service

Empowering

Through secure data and communications control

Elevating

Through elimination of silo effects and digital transformation

Multimedia Customer Care Solution

Our Commitment to Secure and Designing Innovative Communication Solutions

Enhancing customer service productivity, efficiency, and sales. Thus enabling a higher revenue, empowering a better customer relation, and elevating a smarter workflow for your enterprise.

Customer Service Personnel

Customer Service Supervisor

System Administration

Customer Service Personnel

Customer Service Agent Solution

Voice/Video Self-Service

Customer Service Agent Software for Telephone and Service Web Interface

Customer Service Agent MMCC Integration with 3rd Party Applications

Office Telephony for Experts and Mobile Users

Multimedia Customer Care Solution

Our Commitment to Secure and Designing Innovative Communication Solutions

Enhancing customer service productivity, efficiency, and sales. Thus enabling a higher revenue, empowering a better customer relation, and elevating a smarter workflow for your enterprise.

Customer Service Personnel

Customer Service Supervisor

System Administration

Customer Service Personnel

Customer Service Agent Solution

Voice/Video Self-Service

Customer Service Agent Software for Telephone and Service Web Interface

Customer Service Agent MMCC Integration with 3rd Party Applications

Office Telephony for Experts and Mobile Users

Leading Customer Service System

Why choose our Financial Solutions?

Innovative technology and services

Rich experience, trustworthy

Successful cases

Getting Started

Recognized by over a hundred leading Taiwanese enterprises

Trusted by leading financial names like Bank of Taiwan, First Bank, and more. Serving over 10,000 users in Taiwan with innovative multimedia services and solutions.

53%

8 of Taiwan's top 15 financial holding companies.

70%

The leading telecommunications company in Taiwan.

95%

Serving enterprise with over a thousand employees.

TOP

15

400 contracts signed repeatedly for over 10 years.