Octon International's intelligent quality inspection system paired with HPE ProLiant Server. Image/Octon International

Octon International has partnered with HPE and Dawning Tech to launch an AI intelligent quality inspection solution designed for the financial industry. The system addresses the growing demand for customer service quality management while meeting strict regulatory requirements.

Advanced AI Technology

The solution uses semantic recognition and natural language processing to achieve 100% comprehensive auditing of customer service interactions. It detects potential risks, compliance violations, and negative sentiment in real-time, helping enterprises reduce regulatory and quality risks by over 30%. The system automatically generates actionable quality inspection reports, cutting manual operation costs by 50% while improving audit coverage and consistency.

Regulatory Compliance

Taiwan's Financial Supervisory Commission recently announced 114 key inspection points for fiscal year 114, covering 109 items across banking, insurance, securities, and electronic payment institutions. This regulatory emphasis highlights that traditional sampling or manual quality inspection methods are insufficient for current compliance pressures, making AI-powered quality inspection systems essential.

Robust Infrastructure

The solution runs on HPE enterprise-grade ProLiant servers, providing stable, high-performance support for AI operations. Multiple financial AI projects currently in development have selected HPE ProLiant series for PoC testing. The servers ensure smooth operation and rapid response, earning industry praise: "This model makes Octon AI quality inspection run smoothly with fast system response - performance that's truly reliable!"

The infrastructure supports real-time voice analysis, large-scale text comparison, and multilingual environments while maintaining high stability. Financial institutions can deploy the system on-premises or in private clouds, ensuring data sovereignty and security compliance.

Partnership Benefits

Dawning Tech serves as the sales and deployment partner, providing end-to-end services from requirement analysis and system implementation to after-sales support. This partnership helps financial clients quickly launch AI quality inspection services, reducing implementation time and accelerating benefit realization.

Industry Impact

According to Octon International, the financial industry faces dual challenges of compliance pressure and service innovation. Intelligent quality inspection not only strengthens internal controls but also drives customer service centers toward real-time, scalable AI operations. This three-way collaboration represents a significant advancement in financial industry digital transformation and compliance management.

The solution offers financial institutions a comprehensive approach to modernizing quality management while meeting increasingly stringent regulatory requirements.

📢 For more information, feel free to contact us:

• 📧 Email: sales@octon.net

• 🌐 Website: www.octon.net

• 📞 Phone: +886-2-2655-2898